IT Support Engineer

Abu Dhabi

N/A

Full-time

Applied (2)

Posted By: Pentagon Information Technology

https://www.pentame.com/

28 October, 2025

Job Description:

• Configure, administer, and troubleshoot Windows Servers (2008, 2012, 2016, and 2019) for our clients. • Administer cloud platforms such as Azure, AWS, and Google Cloud. • Set up, configure, and manage Virtual Machines in Hyper-V and VMWare environments. • Implement and maintain Failover Clustering and High Availability solutions. • Thoroughly manage Domain Controllers, Secondary DCs, GPOs, File Services, Print Services, and IIS. • Configure and manage networking equipment including Managed Switches, WiFi controllers, and Security Routers. • Manage and configure network firewalls such as Fortinet, SonicWall, and Meraki. • Configure and support VPN solutions (IPSec and SSL). • Set up and manage NAS devices and iSCSI storage. • Provide desktop support and administration. • Administer Microsoft 365 tenants (Exchange Online, SharePoint Online, Entra, MDM and Intune). • Administer Google Workspace environments. • Implement and manage cloud backup solutions including Azure, AWS, Acronis, and Veeam. • Collaborate with clients to resolve technical issues and ensure high levels of customer satisfaction. • Monitoring and resolving the Server, Network, Desktop and other Network devices for the AMC clients. • Handle multiple IT support tickets and projects efficiently while ensuring timely resolutions.