front desk

front desk

  • dubai
  • Healthcare & Pharma
  • Full time
  • Views(2)
  • Applied(0)
  • Deadline:20/06/2025

Job Description

 

  • Greeting patients and visitors in a friendly and professional manner
  • Answering phone calls and directing them to the appropriate department
  • Scheduling appointments for patients and managing the appointment book
  • Ensuring patient information is accurate and up-to-date in the electronic medical records system
  • Handling patient inquiries and providing them with the necessary information
  • Maintaining the reception area, ensuring it is clean, tidy and presentable at all times
  • Assisting with administrative tasks such as filing, scanning, and data entry
  • Coordinating with other departments within the medical center to ensure smooth patient flow and care coordination
  • Ensuring compliance with medical center policies and procedures
  • Maintaining patient confidentiality at all times
  • Performing any other duties as assigned by the management
  • Answer and direct phone calls in a polite and friendly manner.
  • Welcome visitors in a warm and friendly manner.
  •  Serves visitors by greeting, welcoming, and directing them appropriately.
  • Informs visitors by answering or referring inquiries.
  • Enhance effectiveness by providing information management support.
  • Produces information by transcribing, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
  • Organizes work by reading and routing correspondence; collecting information; and initialing telecommunication.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Secure information by completing database backups.
  • Provide historical reference by utilizing filing and retrieval systems.
  • Contributes to team effort by accomplishing related results as needed.
  • File and update contact information of employees, customers, suppliers and external partners.
  •  Set up, copy, scan and store documents.
  • File documents in physical and digital records and ensure appropriate storage.
  • Manage the processes around documentation within the organization.
  • Respond to calls, emails, and routine letters; direct inquiries to the appropriate person or department.
  • Manage schedules and calendars; arrange, coordinate, and schedule meetings; prepare meeting documents for the managing director.
  • Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed.

Requirements

  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
  • Maintain contact lists of patients
  • Provide support to visitors, patients and team-work
  • Computer literacy
  • Verbal and written articulacy
  • Professional discretion
  • Efficiency
  • Well-developed time management skills
  • Strong organizational skills
  • Maintenance of document
  • Performs general clerical duties to include but not limited to: photocopying, faxing, mailing and filing, maintain hard copy and electronic filing system
  • Assists other departments where necessary
  • Ensures upkeep of office
  • Maintains stationery and office supplies
  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
  • Maintain contact lists of patients
  • Provide support to visitors, patients and team-work
  • Computer literacy
  • Verbal and written articulacy
  • Professional discretion
  • Efficiency
  • Well-developed time management skills
  • Strong organizational skills
  • Maintenance of document
  • Performs general clerical duties to include but not limited to: photocopying, faxing, mailing and filing, maintain hard copy and electronic filing system
  • Assists other departments where necessary
  • Ensures upkeep of office
  • Maintains stationery and office supplies

Job Details

Occupational Category
Other Healthcare Services
Salary
Starting amount
د.إ - 4 Per Month
Hire Count
1
Work Hours
8
Job Apply Type
Internal
Job Start date
23/06/2025

 

Experience
1-2 Years,
Required Skills
Administrator, Basic Computer Skills, Communication Skills, Customer Service Skills, Computer Skills, Customer Service Representative, Front Desk Officer, Good communication skill in English,
Education Requirements
Diploma, Bachelor's Degree,
Compensations
Health Insurance, Paid Time off,
Benefits
Employment Visa Provided,

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