Customer Service Representative (CSR)

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Customer Service Representative (CSR)

  • Dubai
  • Business Support & Marketing
  • Full time
  • Views(145)
  • Applied(13)

Job Description

We are looking for a customer-oriented service representative to join our organization team.

  • A customer service representative works with clients who have complaints, orders, or require information about produc purchased from the organization.

  • They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
  • The best CSRs are genuinely excited to help customers.
  • They’re patient, empathetic, and passionately communicative.
  • They love to talk and understand the value of good communication skills.
  • Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
  • Customer feedback is priceless, and these CSRs can gather that for you.
  • Problem-solving also comes naturally to customer care specialists.
  • They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

Requirements

  • Proven customer support experience or as a client service representative.
  • Track record of exceeding quota, strong phone communication skills, and active listening experience with CRM systems and procedures.
  • Customer orientation and the capacity to adapt and respond to various types of characteristics
  • Excellent communication and presenting skills.
  • Capability to multitask, prioritize, and manage time successfully.

-All nationalities can apply.
-We will provide a fixed salary, visa, commissions, tickets, accommodation, and transportation.
-If you are interested in joining our team, submit your CV.

Job Details

Occupational Category
Business Support Services
Salary
Range
د.إ5000 - 3600 Per Month
Hire Count
2
Work Hours
9
Job Apply Type
Internal

 

Experience
1-2 Years,
Required Skills
After Sales, Cold Calling, Communication Skills, Communication, leadership,Time management,decision making, Complaint handling, Customer Service Skills, Computer Knowleadge, Customer Care, Customer Service Representative, Microsoft Office, Organizational Skills, Time Management Skills,
Education Requirements
Diploma,
Compensations
Health Insurance, Paid Time off,
Benefits
Life Insurance, Provident Fund, Employment Visa Provided,

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