To solve a problem effectively, you need to use a range of different skills. Here are some examples of the skills and abilities you may use when solving a problem at work:
Research
Analysis
Decision-making
Communication
Creativity
Research involves gathering information related to an issue or question. This may include consulting industry or company resources, asking a more experienced colleague, brainstorming with other team members or gaining knowledge through online research or courses. As a problem solver, you have to be able to determine the cause of the problem and understand it fully, and researching is one of the earliest steps you take in doing so.
Taking responsibility in your work often involves approaching management and colleagues with solutions when you encounter challenges rather than simply identifying problems. This capacity and willingness to problem solve shows you take ownership of your work. It also shows you can go beyond your basic duties, voluntarily taking on extra work if necessary to resolve a problem. Any instances where you go beyond basic expectations in work and take ownership of things are a key indicator of responsibility.
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